Successful Data Recovery from Western Digital 5TB USB Drive
USB Case: Western Digital My Passport
Model: WD50NDZW-11BCSS1
Capacity: 5000 GB
Interface: 2.5" USB C
File System: HFS+
Comprehensive Evaluation
Our client approached us with a Western Digital 5TB USB drive that had failed to mount on their Mac. During our free evaluation, we identified the root cause as bad sectors—often a result of extended usage. This issue can lead to substantial data loss if not addressed promptly. Fortunately, the drive's condition did not necessitate a SATA conversion or adjustments to service areas.
Tailored Data Recovery Process
Head Map Creation: We developed a detailed head map using PC3000, an essential tool for accurate data recovery. This map enabled precise tracking and management of the drive's read-write heads, ensuring efficient data retrieval.
Data Recovery and Cloning: We meticulously recovered the client's crucial data, prioritizing essential files. Subsequently, we created a full clone of the hard drive, ensuring the integrity of the recovered data and providing the client with a complete backup for future use.
Managing Read Errors: Throughout the recovery process, we encountered and resolved numerous read errors. By addressing these issues promptly and successfully cloning the majority of the sectors, we maximized the quality and completeness of the data recovery, ensuring that no valuable information was lost.
Outcome - Western Digital Hard Drive Data Recovery - Successful
Our diligent efforts resulted in the complete recovery of all critical data from the malfunctioning Western Digital USB drive, ensuring the client's valuable information was fully restored.
By carefully managing the data recovery process, we provide our clients with peace of mind and the assurance that their important data is in safe hands. For more information or to schedule a free evaluation, .
Other Western Digital cases can be found below
Western Digital My Passport USB WD10SMZW