LaCie 2big Thunderbolt Data Recovery

 LaCie 2big Thunderbolt 2 Bay Data Recovery Case Study

Make: LaCie 2big Thunderbolt 2 Bay 

Model: 2 bays, 2 SATA Hard Drives 

RAID Level: RAID 0 

Capacity: 8TB

Interface: Thunderbolt 

Failure: RAID failure 

Symptoms: Powers on, but not recognized or mounting

LaCie 2big Thunderbolt 2-bay Raid 0 - Front

 

Background

A government photographer working overseas used a LaCie 2big drive to store critical data, including photographs. The drive failed unexpectedly, resulting in the loss of access to this important data. In an attempt to recover the data, the client tried changing the cables, but the drive remained unrecognized, and the data was still inaccessible.

Free Evaluation

After receiving several urgent calls from the client, we took in the LaCie 2big drive for evaluation. Our team promptly reassured the client and explained our data recovery process. An initial assessment revealed that the LaCie 2big drive has failed, it consisted of two internal 4TB SATA drives configured as a RAID 0 stripe set, with a total capacity of 8TB. Both drives were in good health and showed no signs of physical damage.

Data Recovery Process

The recovery began with the successful cloning of both 4TB drives. We then conducted further examinations on the clones, determining the RAID level, stripe size, and other crucial parameters. Next, we created a virtual rebuild of the RAID array to simulate the original configuration. With the virtual RAID in place, our team analyzed the file system's integrity. This thorough process allowed us to identify and resolve any issues stemming from the RAID failure.

We kept the client informed throughout the recovery, providing updates and significant developments. This ongoing communication helped reduce the client's anxiety and bolster their confidence in our data recovery capabilities.

Conclusion

We successfully recovered all the data. The final step involved verifying the health of the recovered data. The precise reconstruction of the RAID parameters confirmed the data integrity to be 100%, ensuring the client received their complete data back.

Contact us

Should you experience issues with your LaCie 2big drive or any other RAID configuration, please feel free to contact us. Our data recovery london team, skilled in a broad spectrum of data recovery situations, is committed to diligently restoring your valuable data.

LaCie 2big Thunderbolt 2 bay - Raid 0 - Front sideways

LaCie 2big Thunderbolt 2-bay Raid 0 - Back sideways

Samsung SSD 1TB Data Recovery

 

Samsung SSD Data Recovery Case Study

 

Make: Samsung

Model: MZ-77E1T0

Capacity: 1TB

Interface: 3.5 SATA

Failure: Unstable Controller, Bad Sectors

Symptoms: Freezes on Read

Samsung 1TB SSD - Front

 

Background

The Samsung SSD was used laptop, acting as the primary storage device. One day, the user                  experienced a sudden inability to load the operating system, rendering the laptop unusable. With no  access to their crucial data, the user initially sought help from a local computer repair shop.                However, the shop's simple recovery tools proved ineffective, as they could not read the SSD at all.    Faced with the prospect of permanent data loss, the user turned to our specialized data recovery services

 

Free Evaluation

Upon receiving the SSD, our expert team conducted a free evaluation to diagnose the problem.          Our initial analysis revealed significant issues with reading the user's data, primarily due to                   bad sectors and a generally slow read speed. The drive's condition was determined to be unstable,   with the controller failing to manage data efficiently. The evaluation underscored the complexity of   the task ahead, but our team was committed to recovering the user’s valuable information.

 

Data Recovery Process

Armed with the diagnosis, we proceeded with the data recovery process using the PC3000 tool.               Our strategy began by creating data structures to map out the user’s data, prioritizing the most          critical files. The recovery was further complicated by the need to frequently power cycle the SSD, as it would become unresponsive due to the extensive bad sectors.

The meticulous process involved carefully cloning all critical data, ensuring that each bit of                    information was securely copied before moving on. Following the successful recovery of essential        files, we aimed to create a complete clone of the drive. Despite the slow pace dictated by the drive’s  poor condition, our team persisted, meticulously working through the bad sectors to achieve a           full data clone.

  

Conclusion

In the end, our persistent efforts paid off. All user data, including critical documents and files,            was successfully recovered. Although the process was painstakingly slow due to the                              SSD's degraded state, our team’s expertise and careful handling ensured a successful recovery.

 

Contact Us

If you find yourself in a similar situation with a Samsung SSD or any other SSD and have lost data, it's vital to seek professional help. Data recovery can be a complex and delicate process,                            requiring specialized tools and expertise. Don’t risk permanent data loss with ineffective methods.     Reach out to us for comprehensive London data recovery services. Our team is equipped to handle even the most challenging cases, ensuring the best possible chance of recovering your                           invaluable data.

Samsung 1TB SSD - Back

Samsung 1TB SSD - Internal

G Technology USB Hard Drive – Internal Western Digital USB

 

Hard Drive Model: WD50NMZM

Capacity: 5TB

Interface: USB

Failure: Read problems, bad blocks

Symptoms: Data inaccessible, USB hard drive hangs on read

 

Free Evaluation

Our comprehensive evaluation service for the G drive was provided with results provided within 2 to 12 hours. During this period, we identified significant data accessibility issues, primarily attributed to bad sectors on the drive. This meticulous assessment allows us to pinpoint the exact causes of the failures, ensuring a targeted approach in our data recovery process.

 

Data Recovery Process

For the data recovery, we employed the advanced PC3000 technology. Given the SED lock on the drive, special procedures are necessary to unlock the firmware. This allows us to gain control and create a head map, which is crucial for bypassing the bad sectors.

The read-write heads of the drive were still functional, eliminating the need for a firmware unlock. Our team initiated a clone of the critical user data followed by a comprehensive full clone. This method ensures that the integrity of the data is preserved during the recovery process, providing the best chance for a successful outcome.

Throughout this process, our expert technicians maintained the highest standards of precision and care. The use of cutting-edge technology combined with our extensive experience in data recovery allowed us to navigate the complexities of this hard drive.

 

Conclusion

At our state-of-the-art data recovery lab in London, we successfully recovered all user data from the compromised drive. This was achieved through a series of meticulous steps including cloning the drive, adjusting the file system, and rebuilding the data structures.

Contact Us

If you are facing data access issues with your G Technology and Western Digital hard drive or any other hard drive, our team is here to help. With our expertise and advanced tools, we can tackle a wide range of data recovery challenges. Don't hesitate to reach out to us for prompt and professional assistance. We are dedicated to providing solutions that restore your data and bring you peace of mind.

G Technology USB Hard Drive 

G Technology USB Hard Drive 

G Technology USB - Western Digital 5TB USB Hard Drive

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Seagate ST2000DM001 Hard drive Cliking Sound

Recovering Data from Seagate ST2000DM001 Hard Drive

Seagate 2000GB hard drive

The Seagate ST2000DM001 is a well-regarded 2TB hard drive, known for its reliability and performance. However, like all mechanical devices, it can experience issues over time. This article provides a detailed overview of common problems, symptoms, and the data recovery process for this specific model.

Common Issues and Symptoms

Model: Seagate ST2000DM001
Capacity: 2TB
Firmware: CC45
Interface: 3.5" SATA

Failure Symptoms:

• Read Problems: Difficulty accessing or reading data.
• Bad Blocks: Sections of the drive that are no longer writable or readable.
• Clicking Sounds: Indicative of mechanical failure.
• Data Inaccessibility: The drive is recognized, but data cannot be accessed.

Diagnosis and Evaluation

When a Seagate ST2000DM001 hard drive exhibits these symptoms, it is crucial to perform a thorough evaluation. In our case, we identified issues with the translation in the service area of the drive, the clicking sound was due to translation corruption. The service area is critical for the drive’s operation as it contains essential firmware and configuration data.

Data Recovery Process

To recover data from a failing Seagate ST2000DM001, we followed a meticulous process using advanced tools like PC3000. Here’s a step-by-step breakdown:

1. Backup of Service Areas: We started by creating a backup of all service areas.
2. Check for User Data Entries: We inspected the service areas for any user data entries.
3. Regenerate the Translator: The translator is responsible for mapping logical block addresses to physical locations on the disk. We regenerated it to correct any inconsistencies.
4. Create a Head Map: This helps in identifying which heads are functional and which are not, made a head map. 
5. Clone User Data: Finally, we cloned all user data to a new, healthy drive.

Successful Data Recovery

We successfully recovered all user data from a Seagate ST2000DM001 hard drive that had read problems and bad blocks. The drive was making clicking sounds, and data was initially inaccessible. Through our detailed recovery process, we ensured that no data was lost.

Western Digital My Passport USB WD10SMZW

 

Western Digital My Passport USB Hard Drive Successful Data Recovery

 

Make: Western Digital My Passport USB Hard Drive
Model: WD10SMZW – 11YOTSO
Capacity: 1TB
Interface: 2.5 USB 

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Common Issues and Symptoms

Experiencing issues with your Western Digital My Passport USB hard drive? Here are some common symptoms to watch out for:

• Firmware Issues
• Read Problems
• Bad Blocks
• Slow Reading Speeds
• Occasional Clicking Sounds
• Partial Data Accessibility

 

Initial Evaluation

Our Data Recovery London team recently encountered a Western Digital drive exhibiting these exact problems. The drive was recognized by the system but had slow reading speeds and occasional clicking sounds, making the USB interface less than ideal for data recovery.

 

Data Recovery Process

To address these issues, we followed a meticulous data recovery process:

1. ROM Backup and Conversion: We backed up the original ROM on the Drive’s USB board and converted it to a compatible SATA PCB board with a matching controller. The ROM information was then transferred to the SATA PCB.
2. Firmware Adjustment: Using PC3000, we backed up the service area, and adjusted the service area (firmware) to resolve the slow read issue.
3. Head Map Creation and Clone: A head map and a clone were created to manage the drive’s bad sectors effectively.

 

Conclusion

Thanks to our thorough process, we successfully recovered all user data from the drive.

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Contact us

 If you encounter similar data accessibility issues with your Western Digital or any other USB hard drive, don’t hesitate to contact us for professional assistance.

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Western Digital My Passport USB HD

Front side - Western Digital Hard Drive WD10SMZW

 Back side - Western Digital Hard Drive WD10SMZW