LaCie 2big Thunderbolt Data Recovery

 LaCie 2big Thunderbolt 2 Bay Data Recovery Case Study

Make: LaCie 2big Thunderbolt 2 Bay 

Model: 2 bays, 2 SATA Hard Drives 

RAID Level: RAID 0 

Capacity: 8TB

Interface: Thunderbolt 

Failure: RAID failure 

Symptoms: Powers on, but not recognized or mounting

LaCie 2big Thunderbolt 2-bay Raid 0 - Front

 

Background

A government photographer working overseas used a LaCie 2big drive to store critical data, including photographs. The drive failed unexpectedly, resulting in the loss of access to this important data. In an attempt to recover the data, the client tried changing the cables, but the drive remained unrecognized, and the data was still inaccessible.

Free Evaluation

After receiving several urgent calls from the client, we took in the LaCie 2big drive for evaluation. Our team promptly reassured the client and explained our data recovery process. An initial assessment revealed that the LaCie 2big drive has failed, it consisted of two internal 4TB SATA drives configured as a RAID 0 stripe set, with a total capacity of 8TB. Both drives were in good health and showed no signs of physical damage.

Data Recovery Process

The recovery began with the successful cloning of both 4TB drives. We then conducted further examinations on the clones, determining the RAID level, stripe size, and other crucial parameters. Next, we created a virtual rebuild of the RAID array to simulate the original configuration. With the virtual RAID in place, our team analyzed the file system's integrity. This thorough process allowed us to identify and resolve any issues stemming from the RAID failure.

We kept the client informed throughout the recovery, providing updates and significant developments. This ongoing communication helped reduce the client's anxiety and bolster their confidence in our data recovery capabilities.

Conclusion

We successfully recovered all the data. The final step involved verifying the health of the recovered data. The precise reconstruction of the RAID parameters confirmed the data integrity to be 100%, ensuring the client received their complete data back.

Contact us

Should you experience issues with your LaCie 2big drive or any other RAID configuration, please feel free to contact us. Our data recovery london team, skilled in a broad spectrum of data recovery situations, is committed to diligently restoring your valuable data.

LaCie 2big Thunderbolt 2 bay - Raid 0 - Front sideways

LaCie 2big Thunderbolt 2-bay Raid 0 - Back sideways

Samsung SSD 1TB Data Recovery

 

Samsung SSD Data Recovery Case Study

 

Make: Samsung

Model: MZ-77E1T0

Capacity: 1TB

Interface: 3.5 SATA

Failure: Unstable Controller, Bad Sectors

Symptoms: Freezes on Read

Samsung 1TB SSD - Front

 

Background

The Samsung SSD was used laptop, acting as the primary storage device. One day, the user                  experienced a sudden inability to load the operating system, rendering the laptop unusable. With no  access to their crucial data, the user initially sought help from a local computer repair shop.                However, the shop's simple recovery tools proved ineffective, as they could not read the SSD at all.    Faced with the prospect of permanent data loss, the user turned to our specialized data recovery services

 

Free Evaluation

Upon receiving the SSD, our expert team conducted a free evaluation to diagnose the problem.          Our initial analysis revealed significant issues with reading the user's data, primarily due to                   bad sectors and a generally slow read speed. The drive's condition was determined to be unstable,   with the controller failing to manage data efficiently. The evaluation underscored the complexity of   the task ahead, but our team was committed to recovering the user’s valuable information.

 

Data Recovery Process

Armed with the diagnosis, we proceeded with the data recovery process using the PC3000 tool.               Our strategy began by creating data structures to map out the user’s data, prioritizing the most          critical files. The recovery was further complicated by the need to frequently power cycle the SSD, as it would become unresponsive due to the extensive bad sectors.

The meticulous process involved carefully cloning all critical data, ensuring that each bit of                    information was securely copied before moving on. Following the successful recovery of essential        files, we aimed to create a complete clone of the drive. Despite the slow pace dictated by the drive’s  poor condition, our team persisted, meticulously working through the bad sectors to achieve a           full data clone.

  

Conclusion

In the end, our persistent efforts paid off. All user data, including critical documents and files,            was successfully recovered. Although the process was painstakingly slow due to the                              SSD's degraded state, our team’s expertise and careful handling ensured a successful recovery.

 

Contact Us

If you find yourself in a similar situation with a Samsung SSD or any other SSD and have lost data, it's vital to seek professional help. Data recovery can be a complex and delicate process,                            requiring specialized tools and expertise. Don’t risk permanent data loss with ineffective methods.     Reach out to us for comprehensive London data recovery services. Our team is equipped to handle even the most challenging cases, ensuring the best possible chance of recovering your                           invaluable data.

Samsung 1TB SSD - Back

Samsung 1TB SSD - Internal

G Technology USB Hard Drive – Internal Western Digital USB

 

Hard Drive Model: WD50NMZM

Capacity: 5TB

Interface: USB

Failure: Read problems, bad blocks

Symptoms: Data inaccessible, USB hard drive hangs on read

 

Free Evaluation

Our comprehensive evaluation service for the G drive was provided with results provided within 2 to 12 hours. During this period, we identified significant data accessibility issues, primarily attributed to bad sectors on the drive. This meticulous assessment allows us to pinpoint the exact causes of the failures, ensuring a targeted approach in our data recovery process.

 

Data Recovery Process

For the data recovery, we employed the advanced PC3000 technology. Given the SED lock on the drive, special procedures are necessary to unlock the firmware. This allows us to gain control and create a head map, which is crucial for bypassing the bad sectors.

The read-write heads of the drive were still functional, eliminating the need for a firmware unlock. Our team initiated a clone of the critical user data followed by a comprehensive full clone. This method ensures that the integrity of the data is preserved during the recovery process, providing the best chance for a successful outcome.

Throughout this process, our expert technicians maintained the highest standards of precision and care. The use of cutting-edge technology combined with our extensive experience in data recovery allowed us to navigate the complexities of this hard drive.

 

Conclusion

At our state-of-the-art data recovery lab in London, we successfully recovered all user data from the compromised drive. This was achieved through a series of meticulous steps including cloning the drive, adjusting the file system, and rebuilding the data structures.

Contact Us

If you are facing data access issues with your G Technology and Western Digital hard drive or any other hard drive, our team is here to help. With our expertise and advanced tools, we can tackle a wide range of data recovery challenges. Don't hesitate to reach out to us for prompt and professional assistance. We are dedicated to providing solutions that restore your data and bring you peace of mind.

G Technology USB Hard Drive 

G Technology USB Hard Drive 

G Technology USB - Western Digital 5TB USB Hard Drive

 .

Seagate ST2000DM001 Hard drive Cliking Sound

Recovering Data from Seagate ST2000DM001 Hard Drive

Seagate 2000GB hard drive

The Seagate ST2000DM001 is a well-regarded 2TB hard drive, known for its reliability and performance. However, like all mechanical devices, it can experience issues over time. This article provides a detailed overview of common problems, symptoms, and the data recovery process for this specific model.

Common Issues and Symptoms

Model: Seagate ST2000DM001
Capacity: 2TB
Firmware: CC45
Interface: 3.5" SATA

Failure Symptoms:

• Read Problems: Difficulty accessing or reading data.
• Bad Blocks: Sections of the drive that are no longer writable or readable.
• Clicking Sounds: Indicative of mechanical failure.
• Data Inaccessibility: The drive is recognized, but data cannot be accessed.

Diagnosis and Evaluation

When a Seagate ST2000DM001 hard drive exhibits these symptoms, it is crucial to perform a thorough evaluation. In our case, we identified issues with the translation in the service area of the drive, the clicking sound was due to translation corruption. The service area is critical for the drive’s operation as it contains essential firmware and configuration data.

Data Recovery Process

To recover data from a failing Seagate ST2000DM001, we followed a meticulous process using advanced tools like PC3000. Here’s a step-by-step breakdown:

1. Backup of Service Areas: We started by creating a backup of all service areas.
2. Check for User Data Entries: We inspected the service areas for any user data entries.
3. Regenerate the Translator: The translator is responsible for mapping logical block addresses to physical locations on the disk. We regenerated it to correct any inconsistencies.
4. Create a Head Map: This helps in identifying which heads are functional and which are not, made a head map. 
5. Clone User Data: Finally, we cloned all user data to a new, healthy drive.

Successful Data Recovery

We successfully recovered all user data from a Seagate ST2000DM001 hard drive that had read problems and bad blocks. The drive was making clicking sounds, and data was initially inaccessible. Through our detailed recovery process, we ensured that no data was lost.

Western Digital My Passport USB WD10SMZW

 

Western Digital My Passport USB Hard Drive Successful Data Recovery

 

Make: Western Digital My Passport USB Hard Drive
Model: WD10SMZW – 11YOTSO
Capacity: 1TB
Interface: 2.5 USB 

---

 

Common Issues and Symptoms

Experiencing issues with your Western Digital My Passport USB hard drive? Here are some common symptoms to watch out for:

• Firmware Issues
• Read Problems
• Bad Blocks
• Slow Reading Speeds
• Occasional Clicking Sounds
• Partial Data Accessibility

 

Initial Evaluation

Our Data Recovery London team recently encountered a Western Digital drive exhibiting these exact problems. The drive was recognized by the system but had slow reading speeds and occasional clicking sounds, making the USB interface less than ideal for data recovery.

 

Data Recovery Process

To address these issues, we followed a meticulous data recovery process:

1. ROM Backup and Conversion: We backed up the original ROM on the Drive’s USB board and converted it to a compatible SATA PCB board with a matching controller. The ROM information was then transferred to the SATA PCB.
2. Firmware Adjustment: Using PC3000, we backed up the service area, and adjusted the service area (firmware) to resolve the slow read issue.
3. Head Map Creation and Clone: A head map and a clone were created to manage the drive’s bad sectors effectively.

 

Conclusion

Thanks to our thorough process, we successfully recovered all user data from the drive.

---

 

Contact us

 If you encounter similar data accessibility issues with your Western Digital or any other USB hard drive, don’t hesitate to contact us for professional assistance.

---

Western Digital My Passport USB HD

Front side - Western Digital Hard Drive WD10SMZW

 Back side - Western Digital Hard Drive WD10SMZW

Samsung MZ-VLW2560 PCIE NVME SSD

Samsung SSD Data Recovery Case Study

Make: Samsung
Model: MZ-VLW2560
Capacity: 256 GB
Interface: PCIe NVME SSD
Failure: Unstable controller
Symptoms: Data not accessible

---

Issue Overview

The Samsung SSD drive, model MZ-VLW2560 with a capacity of 256 GB and PCIe NVME interface, encountered significant data accessibility issues. The root cause was identified as an unstable controller, which led to the drive being intermittently recognized by the system. This instability made it challenging to access the stored data, causing considerable concern for data integrity and recovery.

Recovery Process

1. Initial Diagnosis: Upon receiving the drive, our team conducted a thorough diagnosis. The unstable controller was quickly identified as the primary issue affecting data accessibility. This diagnosis was crucial in determining the appropriate recovery strategy.
2. Cloning Attempt: To safeguard the data, we used a suitable adapter with PC3000 to attempt cloning the drive. Despite the drive’s instability, which caused multiple interruptions, we persisted. Through numerous attempts and careful sector transfers, we managed to clone the drive to a donor hard drive. This step was essential to prevent further data loss and to facilitate the recovery process.
3. Volume Corruption: During the cloning process, it became evident that the drive’s volume was corrupt. This corruption required a deep scan to identify and recover the data structure. Our team employed advanced data recovery techniques to rebuild the data structure, ensuring that the recovered data was intact and usable.

Outcome

After several meticulous attempts, we successfully cloned the drive and rebuilt the data structure. This comprehensive recovery process allowed us to retrieve the previously inaccessible data, much to the relief of our client.

---

Why Choose Us for Your Data Recovery Needs?

If you’re facing similar issues with your Samsung SSD drive or any other SSD drive, our expert team is here to help. We specialize in recovering data from SSD drives with unstable controllers, corrupt volumes, and other complex issues. Our proven recovery process ensures that your valuable data is retrieved safely and efficiently.

Contact Us

Don’t let data accessibility issues cause you stress. Contact us today for professional and reliable data recovery services. Our team is equipped with the latest tools and expertise to handle even the most challenging data recovery scenarios.

---

Samsung MZ-VLW2560 PCIE NVME SSD

Samsung MZ-VLW2560 PCIE NVME SSD

Seagate ST4000LM024 hard drive recovery

Seagate ST4000LM024 Hard Drive USB

Make: Seagate
Model: ST4000LM024
Capacity: 2TB
Interface: 2.5" SATA (USB)
Failure: Service area corruption (Translation issues)
Symptoms: The drive is not recognized.

A Seagate 4TB hard drive (Model: ST4000LM024) was brought to our data recovery lab because it was not being recognized by the system. This issue can be particularly distressing for users who rely on their hard drives for storing important data, whether personal or professional.

Initial Evaluation

Upon receiving the drive, we conducted a thorough, free evaluation to diagnose the problem. Our analysis revealed that the issue was related to the service area of the drive, specifically a translation problem. The service area is a critical part of the hard drive’s firmware that manages how data is read and written. When this area is corrupted, the drive cannot be recognized by the system.

Data Recovery Process

To address the issue, we employed the PC3000 tool, a sophisticated piece of equipment designed for data recovery and hard drive repair. The first step in our process was to back up all important service area information to ensure that no further data loss would occur. This backup is crucial as it allows us to restore the drive to its original state if needed.

Next, we made precise adjustments to the service area to correct the translation issues. This involved recalibrating the drive’s firmware so that it could correctly interpret and access the stored data. Once these adjustments were made, the drive was recognized by the system with its correct ID parameters.

Successful Data Recovery

With the drive now recognized, we were able to access and recover all user data. The successful recovery of data is always our primary goal, and in this case, we were able to restore full access to the user’s files without any data loss.

Conclusion

If you are experiencing similar issues with your Seagate hard drive or any other hard drive, do not hesitate to contact us. Our team of experts is equipped with the tools and knowledge to handle a wide range of data recovery scenarios. We offer free evaluations and are committed to providing the best possible service to recover your valuable data.

Seagate ST4000LM024 Hard Drive 

Seagate ST2000DM001 hard drive

Make: Seagate

Model: ST2000DM001

Capacity: 2TB

Interface: 3.5 SATA

Failure:  read problems, bad blocks

Symptoms: The data is not accessible.

Seagate ST2000DM001 

The Seagate 2TB hard drive had issues with reading data.

The drive had MAC FileVault encryption, and although the client provided multiple passwords that he thought could have been used, none of them worked. 

We managed to work out the correct password from the supplied passwords. 

During the data recovery service, we used PC3000 and a head map was created. This was necessary because the drive had bad sectors.

A correct password was used to decrypt the drive data.

We successfully recovered all user data at our London data recovery lab by cloning it, adjusting the file system and rebuilding the data structures which resulted in a successful data recovery.

If you cannot access your data on a Seagate hard drive or any other hard drive, please don't hesitate to contact us for assistance.

Western Digital My Passport USB Hard Drive not accessible

Western Digital My Passport USB HD

 Make: Western Digital USB Hard Drive

Model: My Passport

Capacity: 2TB

Interface: 2.5 USB 3.0

Failure:  read problems, bad blocks

Symptoms: The data is not accessible.

The Western Digital My Passport USB drive had issues with reading data.

The firmware of PC3000 was adjusted, and a head map was created. This was necessary because one of the heads was weak, and the drive also had bad sectors.

We successfully recovered all user data by cloning it, adjusting the file system and rebuilding the data structures which resulted in a successful data recovery.

If you cannot access your data on Western Digital my passport drive or any other USB hard drive, please don't hesitate to contact us for assistance.

Toshiba MQ04UBD200 USB data recovery

Make: Toshiba USB Hard Drive

Model: MQ04UBD200 AZA AB11/JT001U

Capacity: 2TB

Interface: 2.5 USB

Failure: Firmware issues, read problems, bad blocks

Symptoms: Recognised with slow reading and data is not fully accessible.  

Toshiba USB Hard Drive

Compitable SATA PCB

The Toshiba USB drive experienced read issues and slow access speeds, making the USB interface suboptimal for data recovery. We converted it to a compatible SATA PCB board with a similar controller to the one on the USB PCB board and transferred the ROM information to the SATA PCB.

In PC3000, the service area (firmware) was adjusted, and a head map was created due to one of the heads being weak; the drive also had bad sectors.

We cloned all user data, starting with the good heads and then with the weak head, resulting in successful data recovery.

Should you encounter data accessibility issues with your Toshiba or any other USB hard drive, please feel free to reach out to us for assistance.

 

Seagate ST4000DM000 hard drive not accessible

 

Make:	Seagate Hard Drive
Model:	ST4000DM000
Capacity:	4000GB
Firmware:	CC54
Interface:	3.5 SATA
Failure:	Firmware issues
Symptoms:	Not recognised, not accessible, incorrect ID data

 

The drive clicked on read.

Adjusted the firmware with the help of the same firmware from a backup, cloned in PC3000 despite read errors, all data was recovered successfully.