Saturday, 7 December 2024

Expert Data Recovery from a Toshiba 2TB USB Hard Drive

Toshiba 2TB USB hard drive data recovery
Toshiba USB Hard Drive 

Expert Data Recovery from a Toshiba 2TB USB Hard Drive


Losing access to essential data can be incredibly frustrating. Recently, we successfully retrieved critical data from a faulty Toshiba 2TB USB hard drive.


Device Information

  • USB Case: Toshiba AZA AA01/JT000U
  • Model: MQ04UBD200
  • Capacity: 2TB
  • Interface: 2.5" USB 3.0

Free Evaluation and Initial Diagnosis

A social media influencer came to us after losing access to their important files stored on a Toshiba drive. After a thorough evaluation, we found that the drive had bad sectors and weak read-write heads. These drives feature integrated USB boards with drive electronics, complicating direct access to the service area. To overcome this, we replaced the USB electronics with SATA PCB/electronics for effective service area adjustments and head map creation.





Toshiba 2TB  MQ04UBD200 hard drive data recovery
Toshiba MQ04UBD200 Hard Drive



Step-by-Step Data Recovery Process

  1. USB to SATA PCB Replacement: We replaced the USB board with a compatible SATA board that had an exact matching controller.
  2. Firmware Access: Using the advanced PC3000 tool, we unlocked the drive's firmware/service area.
  3. Parameter Loading: Loaded all crucial parameters from the service area to ensure a smooth recovery process.
  4. Service Area Backup: Backed up critical service area information to protect against any potential data loss during the recovery.
  5. Head Map Creation: Constructed a detailed head map for accurate and efficient data recovery.
  6. Data Recovery and Cloning: Carefully recovered the client’s critical data and created a full clone of the hard drive, ensuring data integrity and providing a complete backup.
  7. Managing Read Errors: Encountered and resolved several read errors to maximize the recovery of data without compromising quality.


Successful Outcome

Through meticulous planning and execution, we successfully recovered all the critical data from the faulty Toshiba hard drive. This success story highlights our dedication to utilizing advanced data recovery techniques and maintaining the highest standards of service.


Positive review

We received a review from this happy client on the successful data recovery at data recovery reviews


Get in Touch

If you’re experiencing similar issues or need hard drive repair, contact Disk Doctors at our data recovery london lab. Our expert team is ready to provide a professional assessment and secure data recovery, ensuring your valuable data is safe.


Toshiba MQ04UBD200 Hard Drive - Back


Toshiba USB Hard Drive



Other Toshiba Data Recovery case examples:

Toshiba data recovery


Monday, 25 November 2024

The Essential Guide to Data Backup

 

Backup your Data


The Essential Guide to Data Backup: Protecting Your Digital Assets

In today’s digital world, data is invaluable. From precious family photos to critical business documents, losing data can be catastrophic. This makes data backup not just important, but essential. Here’s a comprehensive guide to data backup. 

What is Data Backup?

Data backup involves creating copies of your data and storing them separately to safeguard against loss. This process ensures you can recover your data in cases of hardware failure, accidental deletion, malware attacks, or natural disasters.

Types of Data Backup

Understanding different backup methods can help you choose the best strategy:

  1. Full Backup: This method copies all data to the backup storage device. While comprehensive, it requires significant time and storage space.

  2. Incremental Backup: Only the changes made since the last backup are saved. This method is efficient but requires multiple backups for full recovery.

  3. Differential Backup: Captures changes made since the last full backup. It uses more space than incremental backups but is quicker to restore.

  4. Mirror Backup: Creates a real-time, exact copy of data. It doesn’t store older versions, making it less effective against data corruption.

Best Practices for Data Backup

Implementing the following best practices ensures your data remains secure and recoverable:

  1. Follow the 3-2-1 Rule: Keep at least three copies of your data, stored on two different types of media, with one copy offsite.

  2. Automate Backups: Schedule automatic backups to ensure regularity and consistency.

  3. Verify Backups: Regularly test your backups to ensure they can be restored successfully.

  4. Use Encryption: Encrypt your backup data to prevent unauthorized access.

  5. Maintain Multiple Versions: Keep multiple versions of backups to protect against data corruption or accidental changes.

Why is Data Backup Important?

  1. Data Protection: Ensures you can recover data in the event of hardware failure, data corruption, or cyberattacks.

  2. Compliance: Many industries require data backup as part of regulatory compliance.

  3. Peace of Mind: Knowing your data is backed up provides peace of mind and reduces stress.

Conclusion

Data backup is a critical component of data management. By implementing a robust backup strategy, you protect your digital assets from unexpected loss and ensure the continuity of your personal and professional life. Embrace these best practices to safeguard your digital world.

Feel free to reach out for expert advice or assistance in setting up your data backup system. We’re here to help you protect what matters most.


Thursday, 14 November 2024

Seagate Ultra Slim Portable Beeping Sound

data recovery from Seagate 2TB Mobile HDD ST2000DM001
 

Successful Data Recovery from Faulty Seagate Ultra Slim Portable Hard Drive


Device Details:


recover data from Seagate 2TB Ultra Slim Portable
Seagate Ultra Slim Portable HDD



Free Evaluation: 

Upon receiving the Seagate USB drive, it was noted that the device was emitting beeping sounds, an indication of a potential motor jam issue. The case was carefully opened to extract the internal Seagate 2TB SATA drive. Further inspection revealed that the read-write heads were misaligned and making contact with the internal disks. This situation posed a significant risk, as it could lead to head damage or disk scratching. However, a visual examination showed that the top disk appeared to be in good condition, which was a positive sign for the recovery process.


Data Recovery Process:

  1. Head Realignment: Our initial step involved delicately realigning the read-write heads back to their designated parking area. The heads were thoroughly inspected for any signs of damage, and fortunately, none were found.
  2. Firmware Unlocking: Utilizing the PC3000 tool, we successfully unlocked the drive's firmware, granting us access to the service area.
  3. Parameter Loading: All essential parameters from the service area were carefully loaded to ensure a smooth recovery process.
  4. Service Area Backup: We backed up critical information from the service area to safeguard against any potential loss during the recovery.
  5. Head Map Creation: A detailed head map was created to facilitate the precise and efficient recovery of data.
  6. Data Recovery & Cloning: Our team began the meticulous process of recovering critical user data. Simultaneously, a clone of the hard drive was created. This not only ensured the integrity of the recovered data but also provided a full backup by the end of the process.
  7. Read Errors Management: During the recovery, several read errors were encountered. These were carefully managed and resolved to ensure the maximum amount of data was recovered without compromising quality.


Conclusion: Through careful planning and methodical execution during both the evaluation and recovery stages, we successfully recovered all critical user data from the faulty Seagate hard drive. This achievement underscores our commitment to employing advanced data recovery techniques and maintaining a high standard of service.


Contact Us: If you are experiencing similar issues with a drive making beeping or buzzing sounds, please do not hesitate to contact Disk Doctors at our data recovery london lab. Our expert team is ready to provide a professional assessment and data recovery service, ensuring your valuable data is in safe hands.

data recovery from Seagate 2TB Mobile HDD ST2000DM001
Seagate 2TB Mobile HDD

recover data from Seagate 2TB Ultra Slim Portable
Seagate Ultra Slim Portable HDD


More data recovery cases from Seagate hard drive can be found at below links

Seagate ST2000DM001 Hard drive Cliking Sound

Seagate ST4000LM024 hard drive recovery

Seagate ST2000DM001 hard drive

Seagate ST4000DM000 hard drive not accessible

Saturday, 26 October 2024

Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1 Data Recovery

 Recovering Data from Samsung NVMe SSD 2TB 


Overview 

The Samsung NVMe SSD 2TB is renowned for its reliability and performance. However, like all solid-state drives, it can encounter issues over time. This article provides a detailed overview of common problems, symptoms, and the data recovery process for this specific model. Understanding the nuances of these processes is crucial for maintaining data integrity and ensuring optimal drive performance.

 

Model: Samsung SSD MZVL22T0HBLB-00BH1 

Capacity: 2TB

Interface: NVMe



Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1
Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1 - Top side

 

                                       


                






Diagnosis and Evaluation

Upon receiving the SSD, our team of experts conducted a thorough examination. This involved running diagnostic tools to identify the extent and location of the bad blocks. The drive's health status was assessed, providing a clear understanding of the underlying issues affecting its performance.

The Samsung SSD 2TB was used in a Windows OS laptop, but the system failed to boot, a scenario that caused considerable concern for the client. Despite being recognized in the BIOS, the drive had developed bad blocks, which hindered full access to the data and caused the operating system to fail to boot. This diagnosis is critical as it informs the recovery strategy and potential outcomes.


Data Recovery Process 

Recovering data from the failing Samsung SSD 2TB involved a meticulous process, leveraging advanced tools such as PC3000. Here’s a detailed step-by-step breakdown of our recovery approach:

  1. Backup of Service Areas: The first step involved creating a backup of all service areas. This is a critical precaution to ensure that essential data structures are preserved before attempting any further recovery actions.
  2. Create a Data Structure: We created a detailed user data structure encompassing critical user data. This structured approach allows for systematic recovery, ensuring that no crucial data is overlooked.
  3. Clone User Data: The next step was to clone the critical data structure. The client provided a list of important files that required immediate attention. During this process, we encountered several bad blocks, which were systematically skipped. Healthy sectors related to critical user data were meticulously transferred to a working drive, ensuring data integrity throughout the process.

Our team continuously monitored the cloning process, making adjustments as necessary to handle any unexpected challenges. This adaptive approach ensures the highest possible success rate in recovering valuable data.

Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1
Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1 - Back Side


Successful Data Recovery 

From the working clone, we successfully recovered all user data from the  Samsung SSD 2TB drive that had read problems and bad blocks. Our detailed and methodical recovery process ensured that no data was lost. The final step involved a comprehensive verification of the recovered data to confirm its integrity and completeness. This step is crucial in providing assurance to the client that their valuable data has been fully restored.

The success of this recovery underscores our commitment to employing cutting-edge technology and expertise to solve complex data recovery challenges. By understanding the specific issues and tailoring our approach, we deliver optimal results for our clients.

Contact Us for Assistance

If you are experiencing similar issues with your Samsung SSD or any other storage device, please don’t hesitate to contact our London data recovery services. Our team of experts is equipped with the latest tools and techniques to recover your valuable data. We pride ourselves on delivering professional, reliable, and efficient data recovery solutions tailored to your specific needs.

 



Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1
Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1 - Back straight


Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1
Samsung NVMe SSD 2TB MZVL22T0HBLB-00BH1 - Top straight

Common Issues and Symptoms

Solid State Drives (SSDs) are generally reliable, but they can encounter some common issues:

  1. Drive Not Detected: Sometimes, the system fails to recognize the SSD2. This can be due to faulty connections or compatibility issues.
  2. Data Loss: Although rare, data loss can occur due to firmware bugs, power failures, or corruption
  3. Slow Performance: Over time, SSDs can slow down as they fill up and memory cells wear out.
  4. Overheating: SSDs can overheat, especially if they are not properly ventilated.
  5. Compatibility Issues: Some SSDs may not be fully compatible with certain systems or motherboards.
  6. Firmware Issues: Outdated or corrupted firmware can cause various problems, including boot failures.
  7. Bad Blocks: SSDs can develop bad blocks that can lead to data corruption or loss.
  8. SMART Errors:  (SMART) errors can indicate potential drive failures.

Regular backups and firmware updates can help mitigate some of these issues. If you encounter any 

problems, it's best to consult a professional data recovery service.

Is there a specific issue you're experiencing with your SSD? Contact Us Today.

Saturday, 19 October 2024

LaCie 2big Thunderbolt Data Recovery

 LaCie 2big Thunderbolt 2 Bay Data Recovery Case Study


Make: LaCie 2big Thunderbolt 2 Bay 

Model: 2 bays, 2 SATA Hard Drives 

RAID Level: RAID 0 

Capacity: 8TB

Interface: Thunderbolt 

Failure: RAID failure 

Symptoms: Powers on, but not recognized or mounting

LaCie 2big Thunderbolt 2-bay Raid 0 - Front
LaCie 2big Thunderbolt 2-bay Raid 0 - Front
 

Background

A government photographer working overseas used a LaCie 2big drive to store critical data, including photographs. The drive failed unexpectedly, resulting in the loss of access to this important data. In an attempt to recover the data, the client tried changing the cables, but the drive remained unrecognized, and the data was still inaccessible.


Free Evaluation

After receiving several urgent calls from the client, we took in the LaCie 2big drive for evaluation. Our team promptly reassured the client and explained our data recovery process. An initial assessment revealed that the LaCie 2big drive has failed, it consisted of two internal 4TB SATA drives configured as a RAID 0 stripe set, with a total capacity of 8TB. Both drives were in good health and showed no signs of physical damage.


Data Recovery Process

The recovery began with the successful cloning of both 4TB drives. We then conducted further examinations on the clones, determining the RAID level, stripe size, and other crucial parameters. Next, we created a virtual rebuild of the RAID array to simulate the original configuration. With the virtual RAID in place, our team analyzed the file system's integrity. This thorough process allowed us to identify and resolve any issues stemming from the RAID failure.

We kept the client informed throughout the recovery, providing updates and significant developments. This ongoing communication helped reduce the client's anxiety and bolster their confidence in our data recovery capabilities.


Conclusion

We successfully recovered all the data. The final step involved verifying the health of the recovered data. The precise reconstruction of the RAID parameters confirmed the data integrity to be 100%, ensuring the client received their complete data back.


Contact us

Should you experience issues with your LaCie 2big drive or any other RAID configuration, please feel free to contact us. Our data recovery london team, skilled in a broad spectrum of data recovery situations, is committed to diligently restoring your valuable data.


LaCie 2big Thunderbolt 2 bay - Raid 0 - Front sideways
LaCie 2big Thunderbolt 2 bay - Raid 0 - Front sideways



LaCie 2big Thunderbolt 2-bay - Raid 0 - back



LaCie 2big Thunderbolt 2-bay Raid 0 - Back sideways
LaCie 2big Thunderbolt 2-bay Raid 0 - Back sideways



Saturday, 12 October 2024

Samsung SSD 1TB Data Recovery

 

Samsung SSD Data Recovery Case Study
 
Make: Samsung
Model: MZ-77E1T0
Capacity: 1TB
Interface: 3.5 SATA
Failure: Unstable Controller, Bad Sectors
Symptoms: Freezes on Read
Samsung 1TB SSD MZ-77E1T0
Samsung 1TB SSD - Front
 
Background
The Samsung SSD was used laptop, acting as the primary storage device. One day, the user                  experienced a sudden inability to load the operating system, rendering the laptop unusable. With no  access to their crucial data, the user initially sought help from a local computer repair shop.                However, the shop's simple recovery tools proved ineffective, as they could not read the SSD at all.    Faced with the prospect of permanent data loss, the user turned to our specialized data recovery services
 
Free Evaluation
Upon receiving the SSD, our expert team conducted a free evaluation to diagnose the problem.          Our initial analysis revealed significant issues with reading the user's data, primarily due to                   bad sectors and a generally slow read speed. The drive's condition was determined to be unstable,   with the controller failing to manage data efficiently. The evaluation underscored the complexity of   the task ahead, but our team was committed to recovering the user’s valuable information.
 
Data Recovery Process
Armed with the diagnosis, we proceeded with the data recovery process using the PC3000 tool.               Our strategy began by creating data structures to map out the user’s data, prioritizing the most          critical files. The recovery was further complicated by the need to frequently power cycle the SSD, as it would become unresponsive due to the extensive bad sectors.
The meticulous process involved carefully cloning all critical data, ensuring that each bit of                    information was securely copied before moving on. Following the successful recovery of essential        files, we aimed to create a complete clone of the drive. Despite the slow pace dictated by the drive’s  poor condition, our team persisted, meticulously working through the bad sectors to achieve a           full data clone.
  
Conclusion
In the end, our persistent efforts paid off. All user data, including critical documents and files,            was successfully recovered. Although the process was painstakingly slow due to the                              SSD's degraded state, our team’s expertise and careful handling ensured a successful recovery.
 
Contact Us
If you find yourself in a similar situation with a Samsung SSD or any other SSD and have lost data, it's vital to seek professional help. Data recovery can be a complex and delicate process,                            requiring specialized tools and expertise. Don’t risk permanent data loss with ineffective methods.     Reach out to us for comprehensive London data recovery services. Our team is equipped to handle even the most challenging cases, ensuring the best possible chance of recovering your                           invaluable data.





Samsung 1TB SSD MZ-77E1T0
Samsung 1TB SSD - Back



Samsung 1TB SSD MZ-77E1T0
Samsung 1TB SSD - Internal


Saturday, 5 October 2024

G Technology USB Hard Drive – Internal Western Digital USB


 

G Technology USB Hard Drive data recvoery
G Technology USB Hard Drive 

Hard Drive Model: WD50NMZM

Capacity: 5TB

Interface: USB

Failure: Read problems, bad blocks

Symptoms: Data inaccessible, USB hard drive hangs on read


 

Free Evaluation

Our comprehensive evaluation service for the G drive was provided with results provided within 2 to 12 hours. During this period, we identified significant data accessibility issues, primarily attributed to bad sectors on the drive. This meticulous assessment allows us to pinpoint the exact causes of the failures, ensuring a targeted approach in our data recovery process.

 

Data Recovery Process

For the data recovery, we employed the advanced PC3000 technology. Given the SED lock on the drive, special procedures are necessary to unlock the firmware. This allows us to gain control and create a head map, which is crucial for bypassing the bad sectors.

The read-write heads of the drive were still functional, eliminating the need for a firmware unlock. Our team initiated a clone of the critical user data followed by a comprehensive full clone. This method ensures that the integrity of the data is preserved during the recovery process, providing the best chance for a successful outcome.

Throughout this process, our expert technicians maintained the highest standards of precision and care. The use of cutting-edge technology combined with our extensive experience in data recovery allowed us to navigate the complexities of this hard drive.

 

Conclusion

At our state-of-the-art data recovery lab in London, we successfully recovered all user data from the compromised drive. This was achieved through a series of meticulous steps including cloning the drive, adjusting the file system, and rebuilding the data structures.


Contact Us

If you are facing data access issues with your G Technology and Western Digital hard drive or any other hard drive, our team is here to help. With our expertise and advanced tools, we can tackle a wide range of data recovery challenges. Don't hesitate to reach out to us for prompt and professional assistance. We are dedicated to providing solutions that restore your data and bring you peace of mind.




G Technology USB Hard Drive data recovery
G Technology USB Hard Drive 




G Technology USB - Western Digital 5TB USB Hard Drive data recovery
G Technology USB - Western Digital 5TB USB Hard Drive

 .

Monday, 30 September 2024

Seagate ST2000DM001 Hard drive Cliking Sound


Recovering Data from Seagate ST2000DM001 Hard Drive

Seagate ST2000DM001 hard drive data recovery
Seagate 2000GB hard drive

The Seagate ST2000DM001 is a well-regarded 2TB hard drive, known for its reliability and performance. However, like all mechanical devices, it can experience issues over time. This article provides a detailed overview of common problems, symptoms, and the data recovery process for this specific model.

Common Issues and Symptoms

Model: Seagate ST2000DM001
Capacity: 2TB
Firmware: CC45
Interface: 3.5" SATA

Failure Symptoms:

  • Read Problems: Difficulty accessing or reading data.
  • Bad Blocks: Sections of the drive that are no longer writable or readable.
  • Clicking Sounds: Indicative of mechanical failure.
  • Data Inaccessibility: The drive is recognized, but data cannot be accessed.

Diagnosis and Evaluation

When a Seagate ST2000DM001 hard drive exhibits these symptoms, it is crucial to perform a thorough evaluation. In our case, we identified issues with the translation in the service area of the drive, the clicking sound was due to translation corruption. The service area is critical for the drive’s operation as it contains essential firmware and configuration data.

Data Recovery Process

To recover data from a failing Seagate ST2000DM001, we followed a meticulous process using advanced tools like PC3000. Here’s a step-by-step breakdown:

  1. Backup of Service Areas: We started by creating a backup of all service areas.
  2. Check for User Data Entries: We inspected the service areas for any user data entries.
  3. Regenerate the Translator: The translator is responsible for mapping logical block addresses to physical locations on the disk. We regenerated it to correct any inconsistencies.
  4. Create a Head Map: This helps in identifying which heads are functional and which are not, made a head map. 
  5. Clone User Data: Finally, we cloned all user data to a new, healthy drive.

Successful Data Recovery

We successfully recovered all user data from a Seagate ST2000DM001 hard drive that had read problems and bad blocks. The drive was making clicking sounds, and data was initially inaccessible. Through our detailed recovery process, we ensured that no data was lost.


Sunday, 22 September 2024

Western Digital My Passport USB WD10SMZW

 

Western Digital My Passport USB Hard Drive Successful Data Recovery

 

Make: Western Digital My Passport USB Hard Drive
Model: WD10SMZW – 11YOTSO
Capacity: 1TB
Interface: 2.5 USB 


 

Common Issues and Symptoms

Experiencing issues with your Western Digital My Passport USB hard drive? Here are some common symptoms to watch out for:

  • Firmware Issues
  • Read Problems
  • Bad Blocks
  • Slow Reading Speeds
  • Occasional Clicking Sounds
  • Partial Data Accessibility

 

Initial Evaluation

Our Data Recovery London team recently encountered a Western Digital drive exhibiting these exact problems. The drive was recognized by the system but had slow reading speeds and occasional clicking sounds, making the USB interface less than ideal for data recovery.

 

Data Recovery Process

To address these issues, we followed a meticulous data recovery process:

  1. ROM Backup and Conversion: We backed up the original ROM on the Drive’s USB board and converted it to a compatible SATA PCB board with a matching controller. The ROM information was then transferred to the SATA PCB.
  2. Firmware Adjustment: Using PC3000, we backed up the service area, and adjusted the service area (firmware) to resolve the slow read issue.
  3. Head Map Creation and Clone: A head map and a clone were created to manage the drive’s bad sectors effectively.

 

Conclusion

Thanks to our thorough process, we successfully recovered all user data from the drive.


 

Contact us

 If you encounter similar data accessibility issues with your Western Digital or any other USB hard drive, don’t hesitate to contact us for professional assistance.




Western Digital My Passport USB hard drive, 1TB capacity
Western Digital My Passport USB HD



Western Digital My Passport USB hard drive, 1TB capacity
Front side - Western Digital Hard Drive WD10SMZW



Western Digital My Passport USB hard drive, 1TB capacity
 Back side - Western Digital Hard Drive WD10SMZW

Saturday, 14 September 2024

Samsung MZ-VLW2560 PCIE NVME SSD



Samsung SSD Data Recovery Case Study

Make: Samsung
Model: MZ-VLW2560
Capacity: 256 GB
Interface: PCIe NVME SSD
Failure: Unstable controller
Symptoms: Data not accessible


Issue Overview

The Samsung SSD drive, model MZ-VLW2560 with a capacity of 256 GB and PCIe NVME interface, encountered significant data accessibility issues. The root cause was identified as an unstable controller, which led to the drive being intermittently recognized by the system. This instability made it challenging to access the stored data, causing considerable concern for data integrity and recovery.

Recovery Process

  1. Initial Diagnosis: Upon receiving the drive, our team conducted a thorough diagnosis. The unstable controller was quickly identified as the primary issue affecting data accessibility. This diagnosis was crucial in determining the appropriate recovery strategy.
  2. Cloning Attempt: To safeguard the data, we used a suitable adapter with PC3000 to attempt cloning the drive. Despite the drive’s instability, which caused multiple interruptions, we persisted. Through numerous attempts and careful sector transfers, we managed to clone the drive to a donor hard drive. This step was essential to prevent further data loss and to facilitate the recovery process.
  3. Volume Corruption: During the cloning process, it became evident that the drive’s volume was corrupt. This corruption required a deep scan to identify and recover the data structure. Our team employed advanced data recovery techniques to rebuild the data structure, ensuring that the recovered data was intact and usable.


Outcome

After several meticulous attempts, we successfully cloned the drive and rebuilt the data structure. This comprehensive recovery process allowed us to retrieve the previously inaccessible data, much to the relief of our client.


Why Choose Us for Your Data Recovery Needs?

If you’re facing similar issues with your Samsung SSD drive or any other SSD drive, our expert team is here to help. We specialize in recovering data from SSD drives with unstable controllers, corrupt volumes, and other complex issues. Our proven recovery process ensures that your valuable data is retrieved safely and efficiently.

Contact Us

Don’t let data accessibility issues cause you stress. Contact us today for professional and reliable data recovery services. Our team is equipped with the latest tools and expertise to handle even the most challenging data recovery scenarios.






Samsung MZ-VLW2560 PCIE NVME SSD
Samsung MZ-VLW2560 PCIE NVME SSD


Samsung MZ-VLW2560 PCIE NVME SSD
Samsung MZ-VLW2560 PCIE NVME SSD



Saturday, 7 September 2024

Seagate ST4000LM024 hard drive recovery

Seagate ST4000LM024 Hard Drive USB
Seagate ST4000LM024 Hard Drive USB


Make: Seagate
Model: ST4000LM024
Capacity: 2TB
Interface: 2.5" SATA (USB)
Failure: Service area corruption (Translation issues)
Symptoms: The drive is not recognized.



A Seagate 4TB hard drive (Model: ST4000LM024) was brought to our data recovery lab because it was not being recognized by the system. This issue can be particularly distressing for users who rely on their hard drives for storing important data, whether personal or professional.


Initial Evaluation

Upon receiving the drive, we conducted a thorough, free evaluation to diagnose the problem. Our analysis revealed that the issue was related to the service area of the drive, specifically a translation problem. The service area is a critical part of the hard drive’s firmware that manages how data is read and written. When this area is corrupted, the drive cannot be recognized by the system.



Data Recovery Process

To address the issue, we employed the PC3000 tool, a sophisticated piece of equipment designed for data recovery and hard drive repair. The first step in our process was to back up all important service area information to ensure that no further data loss would occur. This backup is crucial as it allows us to restore the drive to its original state if needed.

Next, we made precise adjustments to the service area to correct the translation issues. This involved recalibrating the drive’s firmware so that it could correctly interpret and access the stored data. Once these adjustments were made, the drive was recognized by the system with its correct ID parameters.


Successful Data Recovery

With the drive now recognized, we were able to access and recover all user data. The successful recovery of data is always our primary goal, and in this case, we were able to restore full access to the user’s files without any data loss.


Conclusion


If you are experiencing similar issues with your Seagate hard drive or any other hard drive, do not hesitate to contact us. Our team of experts is equipped with the tools and knowledge to handle a wide range of data recovery scenarios. We offer free evaluations and are committed to providing the best possible service to recover your valuable data.








Seagate ST4000LM024 Hard
Seagate ST4000LM024 Hard Drive