Seagate ST2000DM001 hard drive

Make: Seagate

Model: ST2000DM001

Capacity: 2TB

Interface: 3.5 SATA

Failure:  read problems, bad blocks

Symptoms: The data is not accessible.

Seagate ST2000DM001 

The Seagate 2TB hard drive had issues with reading data.

The drive had MAC FileVault encryption, and although the client provided multiple passwords that he thought could have been used, none of them worked. 

We managed to work out the correct password from the supplied passwords. 

During the data recovery service, we used PC3000 and a head map was created. This was necessary because the drive had bad sectors.

A correct password was used to decrypt the drive data.

We successfully recovered all user data at our London data recovery lab by cloning it, adjusting the file system and rebuilding the data structures which resulted in a successful data recovery.

If you cannot access your data on a Seagate hard drive or any other hard drive, please don't hesitate to contact us for assistance.