Monday 30 September 2024

Seagate ST2000DM001 Hard drive Cliking Sound


Recovering Data from Seagate ST2000DM001 Hard Drive

Seagate ST2000DM001 hard drive data recovery
Seagate 2000GB hard drive

The Seagate ST2000DM001 is a well-regarded 2TB hard drive, known for its reliability and performance. However, like all mechanical devices, it can experience issues over time. This article provides a detailed overview of common problems, symptoms, and the data recovery process for this specific model.

Common Issues and Symptoms

Model: Seagate ST2000DM001
Capacity: 2TB
Firmware: CC45
Interface: 3.5" SATA

Failure Symptoms:

  • Read Problems: Difficulty accessing or reading data.
  • Bad Blocks: Sections of the drive that are no longer writable or readable.
  • Clicking Sounds: Indicative of mechanical failure.
  • Data Inaccessibility: The drive is recognized, but data cannot be accessed.

Diagnosis and Evaluation

When a Seagate ST2000DM001 hard drive exhibits these symptoms, it is crucial to perform a thorough evaluation. In our case, we identified issues with the translation in the service area of the drive, the clicking sound was due to translation corruption. The service area is critical for the drive’s operation as it contains essential firmware and configuration data.

Data Recovery Process

To recover data from a failing Seagate ST2000DM001, we followed a meticulous process using advanced tools like PC3000. Here’s a step-by-step breakdown:

  1. Backup of Service Areas: We started by creating a backup of all service areas.
  2. Check for User Data Entries: We inspected the service areas for any user data entries.
  3. Regenerate the Translator: The translator is responsible for mapping logical block addresses to physical locations on the disk. We regenerated it to correct any inconsistencies.
  4. Create a Head Map: This helps in identifying which heads are functional and which are not, made a head map. 
  5. Clone User Data: Finally, we cloned all user data to a new, healthy drive.

Successful Data Recovery

We successfully recovered all user data from a Seagate ST2000DM001 hard drive that had read problems and bad blocks. The drive was making clicking sounds, and data was initially inaccessible. Through our detailed recovery process, we ensured that no data was lost.


Sunday 22 September 2024

Western Digital My Passport USB WD10SMZW

 

Western Digital My Passport USB Hard Drive Successful Data Recovery

 

Make: Western Digital My Passport USB Hard Drive
Model: WD10SMZW – 11YOTSO
Capacity: 1TB
Interface: 2.5 USB 


 

Common Issues and Symptoms

Experiencing issues with your Western Digital My Passport USB hard drive? Here are some common symptoms to watch out for:

  • Firmware Issues
  • Read Problems
  • Bad Blocks
  • Slow Reading Speeds
  • Occasional Clicking Sounds
  • Partial Data Accessibility

 

Initial Evaluation

Our Data Recovery London team recently encountered a Western Digital drive exhibiting these exact problems. The drive was recognized by the system but had slow reading speeds and occasional clicking sounds, making the USB interface less than ideal for data recovery.

 

Data Recovery Process

To address these issues, we followed a meticulous data recovery process:

  1. ROM Backup and Conversion: We backed up the original ROM on the Drive’s USB board and converted it to a compatible SATA PCB board with a matching controller. The ROM information was then transferred to the SATA PCB.
  2. Firmware Adjustment: Using PC3000, we backed up the service area, and adjusted the service area (firmware) to resolve the slow read issue.
  3. Head Map Creation and Clone: A head map and a clone were created to manage the drive’s bad sectors effectively.

 

Conclusion

Thanks to our thorough process, we successfully recovered all user data from the drive.


 

Contact us

 If you encounter similar data accessibility issues with your Western Digital or any other USB hard drive, don’t hesitate to contact us for professional assistance.




Western Digital My Passport USB hard drive, 1TB capacity
Western Digital My Passport USB HD



Western Digital My Passport USB hard drive, 1TB capacity
Front side - Western Digital Hard Drive WD10SMZW



Western Digital My Passport USB hard drive, 1TB capacity
 Back side - Western Digital Hard Drive WD10SMZW

Saturday 14 September 2024

Samsung MZ-VLW2560 PCIE NVME SSD



Samsung SSD Data Recovery Case Study

Make: Samsung
Model: MZ-VLW2560
Capacity: 256 GB
Interface: PCIe NVME SSD
Failure: Unstable controller
Symptoms: Data not accessible


Issue Overview

The Samsung SSD drive, model MZ-VLW2560 with a capacity of 256 GB and PCIe NVME interface, encountered significant data accessibility issues. The root cause was identified as an unstable controller, which led to the drive being intermittently recognized by the system. This instability made it challenging to access the stored data, causing considerable concern for data integrity and recovery.

Recovery Process

  1. Initial Diagnosis: Upon receiving the drive, our team conducted a thorough diagnosis. The unstable controller was quickly identified as the primary issue affecting data accessibility. This diagnosis was crucial in determining the appropriate recovery strategy.
  2. Cloning Attempt: To safeguard the data, we used a suitable adapter with PC3000 to attempt cloning the drive. Despite the drive’s instability, which caused multiple interruptions, we persisted. Through numerous attempts and careful sector transfers, we managed to clone the drive to a donor hard drive. This step was essential to prevent further data loss and to facilitate the recovery process.
  3. Volume Corruption: During the cloning process, it became evident that the drive’s volume was corrupt. This corruption required a deep scan to identify and recover the data structure. Our team employed advanced data recovery techniques to rebuild the data structure, ensuring that the recovered data was intact and usable.


Outcome

After several meticulous attempts, we successfully cloned the drive and rebuilt the data structure. This comprehensive recovery process allowed us to retrieve the previously inaccessible data, much to the relief of our client.


Why Choose Us for Your Data Recovery Needs?

If you’re facing similar issues with your Samsung SSD drive or any other SSD drive, our expert team is here to help. We specialize in recovering data from SSD drives with unstable controllers, corrupt volumes, and other complex issues. Our proven recovery process ensures that your valuable data is retrieved safely and efficiently.

Contact Us

Don’t let data accessibility issues cause you stress. Contact us today for professional and reliable data recovery services. Our team is equipped with the latest tools and expertise to handle even the most challenging data recovery scenarios.






Samsung MZ-VLW2560 PCIE NVME SSD
Samsung MZ-VLW2560 PCIE NVME SSD


Samsung MZ-VLW2560 PCIE NVME SSD
Samsung MZ-VLW2560 PCIE NVME SSD



Saturday 7 September 2024

Seagate ST4000LM024 hard drive recovery

Seagate ST4000LM024 Hard Drive USB
Seagate ST4000LM024 Hard Drive USB


Make: Seagate
Model: ST4000LM024
Capacity: 2TB
Interface: 2.5" SATA (USB)
Failure: Service area corruption (Translation issues)
Symptoms: The drive is not recognized.



A Seagate 4TB hard drive (Model: ST4000LM024) was brought to our data recovery lab because it was not being recognized by the system. This issue can be particularly distressing for users who rely on their hard drives for storing important data, whether personal or professional.


Initial Evaluation

Upon receiving the drive, we conducted a thorough, free evaluation to diagnose the problem. Our analysis revealed that the issue was related to the service area of the drive, specifically a translation problem. The service area is a critical part of the hard drive’s firmware that manages how data is read and written. When this area is corrupted, the drive cannot be recognized by the system.



Data Recovery Process

To address the issue, we employed the PC3000 tool, a sophisticated piece of equipment designed for data recovery and hard drive repair. The first step in our process was to back up all important service area information to ensure that no further data loss would occur. This backup is crucial as it allows us to restore the drive to its original state if needed.

Next, we made precise adjustments to the service area to correct the translation issues. This involved recalibrating the drive’s firmware so that it could correctly interpret and access the stored data. Once these adjustments were made, the drive was recognized by the system with its correct ID parameters.


Successful Data Recovery

With the drive now recognized, we were able to access and recover all user data. The successful recovery of data is always our primary goal, and in this case, we were able to restore full access to the user’s files without any data loss.


Conclusion


If you are experiencing similar issues with your Seagate hard drive or any other hard drive, do not hesitate to contact us. Our team of experts is equipped with the tools and knowledge to handle a wide range of data recovery scenarios. We offer free evaluations and are committed to providing the best possible service to recover your valuable data.








Seagate ST4000LM024 Hard
Seagate ST4000LM024 Hard Drive 


Monday 2 September 2024

Seagate ST2000DM001 hard drive

Make: Seagate

Model: ST2000DM001

Capacity: 2TB

Interface: 3.5 SATA

Failure:  read problems, bad blocks

Symptoms: The data is not accessible.


Seagate ST2000DM001 Hard Drive
Seagate ST2000DM001 


The Seagate 2TB hard drive had issues with reading data.

The drive had MAC FileVault encryption, and although the client provided multiple passwords that he thought could have been used, none of them worked. 

We managed to work out the correct password from the supplied passwords. 

During the data recovery service, we used PC3000 and a head map was created. This was necessary because the drive had bad sectors.

A correct password was used to decrypt the drive data.

We successfully recovered all user data at our London data recovery lab by cloning it, adjusting the file system and rebuilding the data structures which resulted in a successful data recovery.

If you cannot access your data on a Seagate hard drive or any other hard drive, please don't hesitate to contact us for assistance.